Insurance Apprenticeship Programme 2027 - Croydon
Core
Insurance Account Handler supporting commercial clients with policy management, renewals, and claims information.
Role type
Junior IC insurance account handler (apprentice)
Builds
Commercial insurance policies and client relationships for businesses in construction, hospitality, manufacturing, and other sectors.
Domain
Insurance / Commercial Risk
Required skills
Client communication, policy administration, data accuracy, email correspondence, relationship building, organizational skills
Preferred skills
Curiosity, resilience, proactive learning, attention to detail
Technologies
CRM systems, email platforms, policy management software
Responsibilities
Draft professional email correspondence for clients and insurers, gather information to manage policies and support client requests, maintain accurate client records, support policy renewals and amendments, build long-term client relationships, answer queries via phone and email
Seniority
Junior, structured development programme