Software Project Manager, Professional Services (Remote)
Core
Manage internal and external resources to deliver professional service engagements, ensuring clients onboard, adopt, and grow with Procore's platform.
Role type
Senior IC Project Manager (Professional Services)
Builds
Custom statements of work, onboarding strategies, and service delivery timelines for Procore clients
Domain
Construction and/or Financial SaaS industries
Required skills
Gantt project scheduling, resource management and forecasting, RAID log maintenance, scope management, change management strategies, pre-sales services delivery expertise, standard operating procedure development, high-level client communication
Preferred skills
Organizational Change Management consulting, construction industry experience, financial SaaS experience, PMP or CAPM certification
Technologies
Procore platform, Gantt project plans, internal reporting systems
Responsibilities
Define execution strategies including discovery workshops and risk tracking; collaborate with technical leadership and Customer Success to execute custom SOWs; partner with account teams during pre-sales engagements; develop repeatable processes and templates; manage custom service delivery timelines; prepare reports on project progress, budget, and risks; provide proactive service to clients; maintain knowledge of Procore products and emerging technologies
Seniority
Senior, hands-on IC