Operations Manager
Core
Ensure effectiveness of underwriting operations framework and coordinate across underwriting, finance, compliance, and technology teams to meet Binding Authority Agreement requirements.
Role type
Operations Manager (Delegated Authority/MGA)
Builds
Underwriting operations framework, binder governance, claims, bordereaux, and finance processes
Domain
Insurance / Reinsurance / Underwriting
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Delegated Authority operations, binder governance, compliance and regulatory requirements, bordereaux management, claims and finance processes, stakeholder management
Preferred skills
Adapting to rapidly changing business environments, working under pressure
Technologies
Third-party supplier systems, change management tools
Responsibilities
Support capacity provider requirements including security letters and binder documentation; Assist with Binding Authority Agreements including renewals and profit commission calculations; Remain compliant with FCA requirements and act as main contact for product governance; Manage production and accuracy of written and paid bordereaux; Manage aged debt and unallocated cash; Ensure timely, accurate data entry and monitor controls for policy issuance; Manage relationships with third-party suppliers and implement system changes to drive process improvement.
Seniority
Mid-Senior, hands-on IC