Personal Lines Team Leader - Kill
Core
Manage an administration and renewals team for the Personal Lines division, ensuring efficient post management, renewal processes, and compliance with insurer/internal audits.
Role type
Team Leader, Personal Lines Administration & Renewals
Builds
Efficient post management workflows, renewal processes, and audit compliance for the Personal Lines book of business
Domain
Insurance (Personal Lines)
Required skills
Team leadership, process improvement, compliance management, debt management, cash book management, performance management, training & development, market practice knowledge, negotiation, client relationship management
Preferred skills
CIP qualification, MDI qualification, professional qualifications, continuous learning (CPD)
Technologies
None explicitly stated
Responsibilities
Manage incoming/outgoing post distribution and centralised inbox; oversee renewal list distribution and regulatory timelines; manage Personal Lines cash books; lead and motivate direct reporting staff through performance discussions; train new team members and develop procedures; liaise with HR on people issues; ensure team compliance with CBI rules; attend weekly/monthly meetings; oversee service delivery for Premium Finance book.
Seniority
Mid-level, hands-on IC with team management