Project Manager, Staff
Core
Managing professional services projects for Blackbaud's customers, serving as the main point of contact to ensure project success and superior customer experience.
Role type
Staff Project Manager (Professional Services)
Builds
Professional services project delivery for Blackbaud's solutions
Domain
Non-profit technology / Customer Success
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Project management methodologies, stakeholder communication, project scheduling, timeline and milestone monitoring, internal system data management, issue resolution
Preferred skills
Salesforce, Certinia, Microsoft Visio, Microsoft Project, Microsoft Word, Microsoft PowerPoint
Responsibilities
Conduct project kick-off and customer status meetings, schedule and manage project tasks with cross-functional teams, monitor project timeline and milestone progress, maintain project data in internal systems, address and resolve customer issues and feedback
Seniority
Staff, hands-on IC
