AI Product Owner - Implement to Renew
Core
Redesigning the implementation, onboarding, and renewal journey for Blackbaud's most consequential customer relationships using AI to reduce friction and accelerate value.
Role type
AI Product Owner (Implementation to Renewal)
Builds
AI-assisted workflows and agent patterns for the I2R value stream
Domain
Enterprise SaaS / Non-profit technology / AI Platform
Deliverable
production ML models | product features
Required skills
AI workflow roadmap ownership, backlog management for AI initiatives, defining epics and acceptance criteria, cross-functional alignment without formal authority, agile product ownership, mapping current-state workflows for AI augmentation, AI governance and compliance knowledge
Preferred skills
Building or scaling AI platforms, agentic technologies, platform thinking, mission-driven technology passion
Technologies
AI agents, AI platforms, agentic technologies
Responsibilities
Own the AI workflow roadmap for I2R, identify high-value use cases for agents, prioritize backlog by customer impact, define epics and acceptance criteria, balance innovation with reliability and privacy, act as connective tissue between engineering and product teams, drive adoption of AI platform capabilities, define success metrics for AI agents
Seniority
Senior, hands-on IC
