Student Development Manager
Core
Lead advising staff and coordinate student retention programs to support guided pathways and student success at a community college.
Role type
Senior IC student development manager (advising operations)
Builds
Guided pathways, student retention programs, and advising services
Domain
Higher education / Student advising
Deliverable
product features
Required skills
Staff leadership and performance management, process improvement and efficiency analysis, student advising and course selection guidance, transfer student transcript review, data analysis for program evaluation, public communication
Preferred skills
Workday Student platform experience, Council for the Advancement of Standards in Higher Education (CAS) implementation, supervisory experience, bilingual communication
Technologies
Microsoft Office Professional, Advising and student retention platforms, Workday Student
Responsibilities
Guide, lead, and evaluate the performance of advising staff; administer and coordinate advising programs and events; advise students on course selection, major selection, and scheduling; review transfer student transcripts; prepare reports and design training content; model positive professional behaviors; travel to workshops and conferences
Seniority
Senior, hands-on IC with team leadership