Senior Manager, E-Commerce
Core
Own day-to-day site execution, optimization, and merchandising for premium hospitality e-commerce sites to drive conversion and revenue.
Role type
Senior Manager, E-Commerce
Builds
Premium hospitality ticketing and experience booking sites
Domain
Sports & Entertainment / Experiential Hospitality
Required skills
E-commerce site operations, Conversion rate optimization (CRO), A/B testing, Analytics (GA4, Amplitude), UX/UI principles, Digital merchandising, Cross-functional leadership
Preferred skills
SEO fundamentals, Paid media alignment, CRM integration
Technologies
GA4, Amplitude, CMS platforms
Responsibilities
Oversee daily site operations to meet conversion and revenue goals; Define and execute A/B and multivariate testing to improve user flow and CTAs; Maintain biweekly homepage and category refresh cadence; Partner with Marketing and Paid Media to align campaigns and drive traffic conversion; Deliver weekly performance snapshots on traffic, conversion, and engagement KPIs; Coordinate with Tech teams on platform stability and enhancements.
Seniority
Senior, hands-on IC