Overnight Team Leader
Core
Plans, directs, and supervises team members in day-to-day store operations, serving as a mentor and coach to improve customer service and drive sales.
Role type
Retail store department manager
Builds
Store departments (e.g., meat, bakery, produce, deli) and overall store operations
Domain
Retail
Deliverable
product features
Required skills
Staffing and hiring, P&L management, shrink control, customer service leadership, conflict resolution, financial analysis, training and mentoring, succession planning
Preferred skills
Rotational experience in meat, bakery, produce, deli, customer service, and product flow
Technologies
None stated
Responsibilities
Supervise team members in daily operations, mentor and coach team members, manage staffing and hiring, ensure store appearance and product presentation, achieve sales and shrink goals, document disciplinary actions, promote safety, train team members
Seniority
Mid-level management