Service Fulfillment & Continuous Improvement Specialist

Farmington, CT, USFull-time$75k–$112k2026-10-26 → 2026-11-10

Core

Optimizing service operations, spare parts management, and fulfillment processes across North America to enhance operational efficiency and customer satisfaction.

Role type

Continuous Improvement Specialist (Service Operations)

Builds

Streamlined spare parts workflows, accurate SAP master data, and data-driven business performance solutions.

Domain

Manufacturing / Industrial Technology / Supply Chain

Required skills

Lean Management, Process Optimization, SAP (ERP), Data Analysis, Financial Analysis, Stakeholder Management, New Product Introduction (NPI) support, Microsoft Office 365

Preferred skills

Supply Chain Management, Order Management, Inventory Control, Pricing Strategy

Technologies

SAP, Microsoft Office 365 (Excel, Outlook, PowerPoint)

Responsibilities

Analyze financial and operational performance indicators to identify improvement trends; Lead and support Lean management projects to reduce waste and improve service performance; Manage SAP master data for spare parts pricing and ensure data accuracy; Support New Product Introduction (NPI) by ensuring spare parts readiness and process alignment; Develop customized spare parts recommendations and cost reports for customers; Collaborate with cross-functional teams to implement standardized solutions.

Seniority

Mid-level, hands-on IC

About Trumpf

TRUMPF is a high-tech company offering manufacturing solutions in the fields of machine tools, laser technology and electronics. In Veldhoven the TRUMPF Service department is directly located at the customer ASML. TRUMPF is delivering laser systems, an essential submodule of ASML EUV lithography systems, and is responsible for the installation, commissioning, final testing and the service for these components.