Senior Training Administrator
Core
Leads and coordinates customer training administration, managing complex requirements for Premier Accounts and supporting Smart Factory projects.
Role type
Senior Training Administrator
Builds
Customer training plans, enrollment processes, and LMS/SAP workflows for industrial equipment users.
Domain
Industrial manufacturing / Technical training
Required skills
Training administration, Learning Management System (LMS) administration, SAP Key User, customer account coordination, project coordination, Microsoft Excel, multi-priority management
Preferred skills
Experience with technical products, Premier Accounts management, cross-functional project collaboration
Technologies
SAP, LMS, HALO, Microsoft Office
Responsibilities
Contact customers post-purchase to explain training options and support enrollment; Develop Smart Factory training plans with Sales and Service teams; Manage LMS administration, troubleshooting, and system improvements; Create training quotes and process invoices in SAP; Lead LMS enrollments, cancellations, and course progress tracking; Provide guidance and operational support to junior Training Administrators.
Seniority
Senior, hands-on IC
