Field Service Engineer
Core
Mobile service technician installing, maintaining, troubleshooting, and repairing high-tech industrial equipment (lasers, machine tools, robotics) for customers in North America.
Role type
Field Service Engineer
Builds
Operational uptime and performance of TRUMPF industrial machinery
Domain
Industrial manufacturing / Laser technology / Mechatronics
Deliverable
physical/clinical work
Required skills
electrical systems diagnostics, computer systems troubleshooting, root cause analysis, software installation, customer training, on-call support, travel logistics
Preferred skills
robotics experience, automation systems experience, mechatronics experience, TRUMPF equipment familiarity
Technologies
Microsoft Office (Word, Outlook, Excel, PowerPoint)
Responsibilities
Install, maintain, troubleshoot, and repair TRUMPF equipment; complete basic retrofits and software installations; conduct customer training; provide 24/7 on-call telephone support; document findings and explain technical issues to customers
Seniority
Mid-level, hands-on IC
