Customer Support Engineer
Core
Diagnoses, installs, repairs, and maintains Cymer optical and laser manufacturing equipment at customer sites.
Role type
Field Service Engineer (Optics/Laser)
Builds
Production lithography and semiconductor manufacturing equipment
Domain
Semiconductor manufacturing / Optics / Laser technology
Deliverable
physical/clinical work
Required skills
Electronics troubleshooting, opto-mechanical schematic reading, installation and preventive maintenance, data analysis, cleanroom safety protocols
Preferred skills
Optics and laser manufacturing equipment experience, lithography experience, beta product release leadership
Technologies
LabView, Excel, Word, PowerPoint
Responsibilities
Diagnose and troubleshoot equipment problems via phone or on-site, perform installation and retrofits, provide technical guidance to junior engineers, manage installation equipment base, conduct service education for customer staff, ensure parts availability, travel to customer sites
Seniority
Mid-level, hands-on IC