Operations Manager - IT
Core
Manage, monitor, support, and upgrade IT infrastructure processes and systems for digital products, ensuring quality and timeliness.
Role type
Operations Manager - IT Infrastructure
Builds
Virtualized and non-virtualized platform services and applications
Domain
IT Infrastructure Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Linux server administration, Windows server administration, networking, database management, Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS), automation of service provisioning and monitoring, incident resolution procedures, agile methodologies
Preferred skills
software development, open-source solutions, self-service capability design, cross-functional collaboration
Technologies
Linux, Windows, IaaS, PaaS
Responsibilities
Resolve complex IT infrastructure problems and improve operational procedures, automate service provisioning and monitoring using software development and open-source solutions, craft and document Level 1 incident resolution procedures, collaborate with application and infrastructure teams during incident triage and resolution
Seniority
Entry Level
