General Merchandise Team Leader
Core
Lead a team of hourly associates in a retail store to ensure product availability, maintain sales floor standards, and deliver a consistent guest experience through operations, merchandising, and fulfillment.
Role type
Retail operations team leader (General Merchandise)
Builds
Product availability, sales floor displays, and guest service experiences
Domain
Retail / General Merchandise
Deliverable
product features
Required skills
Team leadership, inventory management, guest service, merchandising, scheduling, compliance, safety procedures, physical labor
Preferred skills
Previous retail experience, flexibility with variable schedules, problem-solving
Technologies
POS systems, inventory management tools, fulfillment platforms
Responsibilities
Lead and coach hourly team members on daily tasks and guest service standards; manage inventory replenishment, pricing, and sales floor organization; execute inbound/outbound and fulfillment responsibilities; monitor metrics to drive sales goals and operational efficiency; ensure compliance with safety, security, and adult beverage laws; support store-level leadership duties as needed.