Closing Team Leader - Menomonee Falls, WI
Core
Lead store closing operations, manage team performance, and ensure guest satisfaction during end-of-day routines.
Role type
Senior IC retail operations leader (closing team)
Builds
Store closing routines, guest service experiences, and operational readiness for the next day
Domain
Retail / Consumer Goods
Deliverable
product features
Required skills
Team leadership, guest service, sales growth, workload management, safety compliance, cash handling, inventory management, physical labor, problem solving, communication
Preferred skills
Previous retail experience
Technologies
Handheld scanners, frequency devices, cash registers
Responsibilities
Lead and coach team members on closing routines and best practices; drive storewide sales volume and profitability; solve problems and prioritize tasks across multiple business areas; ensure store departments are zoned, in-stock, and labeled for next-day success; handle cash register operations and merchandise protection; engage guests and solve their needs during closing; model and enforce safety and compliance standards.
Seniority
Senior, hands-on IC