Closing Team Leader
Core
Lead store closing operations, manage guest service during end-of-day, and ensure store readiness for the next day.
Role type
Senior IC retail operations leader (closing)
Builds
Store operations, guest experience, and sales performance
Domain
Retail
Deliverable
product features
Required skills
Guest service, team leadership, safety compliance, cash handling, inventory management, physical labor, task prioritization
Preferred skills
Previous retail experience
Technologies
Handheld scanners, frequency devices, cash registers
Responsibilities
Lead closing routines and coaching team members, model and train service standards, solve problems across business areas, establish consistent store routines, evaluate candidates, support team onboarding, address emergency and compliance needs, model safety culture, engage with guests, execute physical security processes, support merchandise protection strategies, manage order pickup and drive-up returns.
Seniority
Senior, hands-on IC