Food Service Team Leader
Core
Lead a team of hourly members to ensure fresh, in-stock food and beverage products, manage daily operations, and deliver a consistent guest experience in a fast-paced retail environment.
Role type
Food Service Team Leader (Retail Operations)
Builds
Food & Beverage department operations, guest service experiences, and team development
Domain
Retail / Food Service
Deliverable
product features
Required skills
Team leadership, inventory management, food safety compliance, scheduling, guest service, task prioritization, physical stamina
Preferred skills
Previous retail experience, knowledge of food service business, ability to work variable shifts
Technologies
Handheld scanners, communication devices
Responsibilities
Lead and coach hourly team members on operations and guest service standards; Monitor and maintain food safety, inventory levels, and product freshness; Plan and execute daily/weekly workload to meet sales goals; Ensure compliance with brand standards (Starbucks/Pizza Hut) and store policies; Address store emergency and compliance needs; Support guest services including cashier backup and order pickup.
Seniority
Individual Contributor, supervisory level