Food Service Team Leader - Katy, TX
Core
Lead a team of hourly members in food service operations, ensuring guest experience, food safety, inventory accuracy, and sales goals are met in a fast-paced retail environment.
Role type
Food Service Team Leader (Retail)
Builds
Food service operations, guest experiences, and store sales
Domain
Retail / Food & Beverage
Deliverable
product features
Required skills
Team leadership, food safety compliance, inventory management, scheduling, guest service, operational execution, safety culture modeling, hiring/onboarding support, physical stamina
Preferred skills
Previous retail experience, knowledge of food service business, Starbucks/Pizza Hut brand standards familiarity
Technologies
Handheld scanners, communication devices
Responsibilities
Lead and coach hourly team members on guest service and operational standards; Monitor and maintain food safety, inventory levels, and production quality; Plan daily/weekly workload to meet sales goals and guest traffic patterns; Execute guest service duties including cashier backup and order pickup; Model and enforce safety and security protocols; Participate in hiring and onboarding processes.
Seniority
Individual Contributor, supervisory level