Executive Team Leader Human Resources (Assistant Manager HR)- Richmond, VA
Core
Lead a team of HR Experts and Team Leaders to support store operations, manage talent, and drive guest service and sales performance in a retail environment.
Role type
Store-level HR Team Leader
Builds
Store operations, team engagement, and guest service experience
Domain
Retail / Human Resources
Deliverable
product features
Required skills
Talent management, scheduling strategy, conflict resolution, performance management, financial reporting interpretation, employment law knowledge, coaching, diversity and inclusion leadership
Preferred skills
Business acumen, problem analysis, decision making, adaptability to technology
Technologies
Cash register systems, scheduling software
Responsibilities
Lead and coach store leaders on hiring, onboarding, and performance management; develop staffing strategies to optimize schedules and reduce fluctuations; drive total store sales and profitability; model and enforce guest service standards; manage operational programs related to culture, pay, and rewards; address store needs including regulatory visits and emergencies.
Seniority
Mid-level, hands-on IC