Team Lead - Bass Pro Shops
Core
Part-time retail team lead managing store operations, recruiting, and customer experience for a western boot brand in a shop-in-shop location.
Role type
Part-time retail team lead
Builds
Retail store operations and customer experience for Tecovas boots
Domain
Retail / Western apparel
Deliverable
product features
Required skills
Retail management, team leadership, hiring and retention, customer service, loss prevention, visual merchandising, financial operations, conflict resolution
Preferred skills
College degree, experience with omni-channel business
Technologies
None stated
Responsibilities
Support store manager in recruiting, hiring, and retaining talent; administer performance appraisals and set goals; delegate tasks and coach direct reports; handle customer escalations; manage store opening/closing and stock-to-sales processes; maintain floor plan and fixture usage; track payroll and deposits; coordinate in-store events
Seniority
Part-time, supervisory IC