Food Service Team Leader
Core
Lead a team of hourly members to ensure fresh, in-stock food and beverage products, manage daily operations, and deliver a consistent guest experience in a retail food service environment.
Role type
Food Service Team Leader (Retail Operations)
Builds
Food and beverage sales, guest experiences, and operational efficiency for retail stores.
Domain
Retail / Food Service
Deliverable
product features
Required skills
Team leadership, food safety compliance, inventory management, scheduling, guest service, operational planning, training and coaching, safety hazard identification, technology operation (scanners/RFID), physical stamina.
Preferred skills
Previous retail experience, knowledge of food service business, Starbucks or Pizza Hut brand standards familiarity.
Technologies
Handheld scanners, communication devices, store management systems.
Responsibilities
Lead and develop a team of hourly team members; ensure food safety and inventory accuracy; plan daily/weekly workload to meet sales goals; monitor guest experience metrics and drive improvements; execute food service routines and brand standards; manage perishable inventory and production quantities; support store-level leadership duties including cashiering and order pickup.
Seniority
Individual Contributor, supervisory level