Lead Process Engineer
Core
Lead Process Engineer driving operational improvements, process redesign, and intelligent automation adoption to enhance vendor, team member, and guest experiences in retail operations.
Role type
Senior IC process engineer (operations & continuous improvement)
Builds
Optimized end-to-end value streams, process transformation roadmaps, and intelligent automation solutions (RPA, Chatbot, AI/ML, GenAI)
Domain
Retail operations / Process engineering / Lean Six Sigma
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Lean Six Sigma methodology, A3 problem solving, value stream mapping, journey mapping, human-centered design, data analysis, cost-benefit analysis, project management, stakeholder facilitation, training delivery
Preferred skills
Process mining, Minitab, Microsoft Office Suite (PowerPoint, Excel)
Technologies
RPA, Chatbot, AI/ML, GenAI, Minitab
Responsibilities
Conduct process diagnostics using lean and six sigma tools; Drive A3 problem solving projects and value stream mapping workshops; Identify opportunities for operational improvements across end-to-end value streams; Facilitate journey mapping and human centred design thinking workshops; Lead project groups to drive changes impacting business; Deliver lean and six sigma trainings; Coach process teams and senior management on methodologies; Create transformation roadmaps; Perform cost benefit analysis for recommendations.
Seniority
Senior, hands-on IC
