IT Analyst Applications - File Transfer Administrator
Core
Administer and support enterprise file transfer platforms, ensuring reliable and secure data movement across a global customer base.
Role type
Mid-level IT Analyst (File Transfer Administrator)
Builds
Enterprise file transfer solutions using IBM MQ and Managed File Transfer (MFT) technologies
Domain
IT Operations / Data Infrastructure
Required skills
IBM MQ administration, Managed File Transfer (MFT) configuration, SFTP/FTPS protocols, incident ticket resolution, cross-region collaboration, vendor management, system monitoring, documentation
Preferred skills
IBM App Connect Enterprise (ACE), IBM DataPower, GoAnywhere, global support model experience
Technologies
IBM MQ, Managed File Transfer (MFT), SFTP, FTPS, GoAnywhere, App Connect Enterprise (ACE), DataPower
Responsibilities
Administer and support enterprise file transfer platforms; Respond to and resolve support tickets; Establish and configure new file transfers; Troubleshoot file transfer failures and connectivity issues; Proactively engage customers to improve service reliability; Collaborate with global support teams; Work with vendors for system upgrades and maintenance; Perform routine system administration tasks including monitoring and health checks; Document configurations and troubleshooting procedures
