Technology Site Consultant
Core
Implement Caterpillar's MineStar underground product suite (Command and Fleet/Detect) at new customer sites and for existing upgrades, configuring systems to meet mining business needs.
Role type
Senior IC technology site consultant (mining software implementation)
Builds
Underground mining fleet management and command control software solutions
Domain
Mining industry + Industrial IoT/Software implementation
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Technical software system implementation, IT system architectures, enterprise computing infrastructure, cybersecurity, heavy vehicle onboard technology installation, Fleet Management implementations, Underground mining operations knowledge
Preferred skills
Customer Focus, Service Excellence, Consulting, Effective Communications, Problem Solving, Relationship Management, Technical Excellence, Field Support
Technologies
MineStar Command, MineStar Fleet/Detect, heavy vehicle onboard technology systems
Responsibilities
Install and configure complete underground MineStar systems, support module implementation and configuration based on customer requirements, plan and execute integrated and customer acceptance testing, troubleshoot technical issues and resolve customer inquiries, provide technical training to end users and system administrators, assist with documentation and functional specifications, follow project management processes
Seniority
Senior, hands-on IC
