Training Consultant - Mining
Core
Design, develop, and deliver training programs for Caterpillar's MineStar technologies to equip dealers and customer-facing employees with skills to support mining operations.
Role type
Training Consultant (Product Support)
Builds
Training modules, courses, and programs for MineStar technology adoption
Domain
Mining industry / Industrial technology (MineStar suite)
Deliverable
product features
Required skills
Training program design and delivery, consulting, customer needs analysis, quality assessment, critical thinking, problem solving, relationship management
Preferred skills
Hands-on experience with MineStar technologies, mining operations or mining engineering experience
Technologies
MineStar (fleet management, guidance systems, machine health monitoring)
Responsibilities
Develop and deliver engaging training modules; Maintain current and compliant training materials; Evaluate new training tools and methods; Consult with business units and dealers on training needs; Support quality initiatives for training programs; Monitor customer satisfaction and implement improvements
Seniority
Mid-level, hands-on IC