Senior Digital Adoption Rep (DAR) – Japan Dealer Coverage
Core
Senior Digital Adoption Rep driving digital transformation, product adoption, and customer success for Caterpillar's Japan dealer network.
Role type
Senior Digital Adoption Representative (Dealer Coverage)
Builds
Dealer digital transformation initiatives, standardized training tools, and adoption behavior insights.
Domain
Industrial machinery / Digital adoption / Dealer operations
Deliverable
product features
Required skills
Strategic advisor, change management, feedback loop facilitation, cross-functional collaboration, training facilitation, dealer operations knowledge, Japanese language, English language
Preferred skills
None stated
Technologies
None stated
Responsibilities
Deploy strategic dealer-facing engagement initiatives and standardized tools; Govern dealer execution of key digital initiatives; Support dealers in growing connected assets and e-commerce adoption; Establish feedback channels between dealers and Caterpillar; Act as a change agent influencing decision-makers; Facilitate training and onboarding for Cat digital products.
Seniority
Senior, hands-on IC