Quality Engineer
Core
Primary quality representative for assigned customers, leading quality management activities and issue resolution across the product lifecycle.
Role type
Customer-facing Quality Engineer
Builds
Customer satisfaction and quality performance through issue resolution and process improvement
Domain
Heavy equipment manufacturing
Deliverable
client delivery
Required skills
8D problem solving, A3 reporting, root cause analysis, PFMEA, Control Plan, APQP, PPAP, MSA, SPC, statistical data analysis, Power BI dashboard development, English communication
Preferred skills
Digital quality transformation, AI/automation utilization, cross-functional leadership
Technologies
Power BI, AI, automation tools
Responsibilities
Lead cross-functional teams to investigate customer-reported issues, coordinate rapid containment and recovery actions for customer-impacting events, analyze customer complaint trends and quality performance indicators, develop and maintain quality dashboards and automated reporting systems, present quality performance and issue status to management and customers
Seniority
Mid-level, hands-on IC
