ID Card Specialist (PA II), NAVY ICA; San Diego, CA
Core
Provides professional military personnel support services to the U.S. Navy's Identification Card Administration (ICA) program by verifying identity and eligibility, issuing identification cards, and managing Defense Enrollment Eligibility Reporting System (DEERS) data.
Role type
ID Card Specialist (PA II)
Builds
DoD Identification Cards and CACs for active duty, retirees, dependents, and verified contractors
Domain
U.S. Department of Defense / Military Personnel Administration
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work -> client delivery (ID cards and DEERS updates)
Required skills
DEERS/RAPIDS terminal operation, identity verification, eligibility verification, DEERS data updates, PIN resets, PKI certificate management, customer service, equipment maintenance
Preferred skills
Site Security Manager (SSM) certification, Microsoft Office proficiency
Technologies
RAPIDS, DEERS, CAC, TASS, Microsoft Office
Responsibilities
Verifies identity and eligibility of authorized DoD beneficiaries, issues DoD Identification Cards, performs DEERS enrollment and updates, operates and maintains RAPIDS workstations, answers telephone inquiries regarding identification card eligibility, reconciles erroneous DEERS information, performs PIN resets and verifying/updating PKI certificates
Seniority
Entry-level to Mid-level (PA II)
