Scheduler, Interpreter Services
Core
Schedule sign language interpretation and Communication Access Real-time Transcription (CART) services for students, faculty, staff, and guests at Austin Community College who are deaf or hard of hearing.
Role type
Administrative scheduler for interpreter services
Builds
Onsite and remote interpreting/CART services for educational programs, events, and daily operations
Domain
Higher education / Accessibility services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Scheduling people and services, database management, customer service, problem-solving, planning and organizing, confidentiality, adaptability to fast-paced environments
Preferred skills
Knowledge of American Sign Language and Deaf culture, experience in academic environments, experience with large-volume scheduling across multiple locations, BEI III/Intermediary or RID NIC/CDI certification
Technologies
Spreadsheet software, word processing, database software, presentation software
Responsibilities
Consult with supervisors to prioritize scheduling needs, coordinate with CART vendors for onsite and remote services, handle ad hoc and last-minute substitution requests, monitor interpreter assignment rotations, maintain scheduling databases, arrange services for special media needs, serve as a resource for service inquiries
Seniority
Entry-level to Mid-level, hands-on IC