Patient Access Representative - Emergency Department
On-site · United States
Core
Front line support for the Emergency Department, handling patient registration, check-in/out, insurance verification, and financial collections.
Role type
Patient Access Representative
Builds
Patient registration and appointment scheduling workflows
Domain
Healthcare / Emergency Department
Required skills
Insurance verification, demographic data entry, financial collection, regulatory form completion, medical record maintenance, HIPAA compliance
Preferred skills
Customer service, office administration, scheduling
Technologies
Electronic Health Records (EHR), multi-channel messaging systems
Responsibilities
Greet and register incoming patients, verify demographics and insurance, collect fees and copays, schedule follow-up appointments, process patient messages, maintain medical records, ensure privacy compliance
Seniority
Entry-level to Junior