Patient Access Representative - Emergency Department
Core
Front-line support for the Emergency Department, handling patient registration, check-in/out, insurance verification, and financial collections.
Role type
Patient Access Representative
Builds
Patient intake and registration workflows for the Emergency Department
Domain
Healthcare / Emergency Medicine
Deliverable
client delivery
Required skills
Insurance verification, demographic data entry, financial collection, appointment scheduling, regulatory form completion, HIPAA compliance
Preferred skills
Medical record maintenance, referral processing, pre-certification assistance
Technologies
None explicitly stated
Responsibilities
Greet and register incoming patients, verify demographics and insurance, collect fees and copays, schedule follow-up appointments, process multi-channel patient requests, maintain patient recall lists
Seniority
Entry-level, individual contributor