Sales Support Specialist
Core
Proactively support servicing and account administration for clients, partners, brokers, and consultants to support customer satisfaction, growth, and retention strategies.
Role type
Sales Support Specialist
Builds
Administrative sales activities, client development plans, and implementation requests
Domain
Health insurance / Vision care services
Deliverable
client delivery
Required skills
Customer service, product knowledge, MS Office proficiency, data management, issue escalation, cross-functional coordination
Preferred skills
Agile environment adaptation, virtual engagement, open enrollment presentation support
Responsibilities
Qualify and quote prospects, process renewals and open enrollments, maintain client and prospect records in sales automation systems, coordinate client requirements with business partners, prepare collateral for benefit fairs, resolve client issues
Seniority
Individual Contributor, mid-level