Patient Access Representative - Specialty Clinic
Core
Front-line support for an orthopaedic specialty clinic, managing patient check-in, registration, insurance verification, and appointment scheduling.
Role type
Patient Access Representative
Builds
Patient intake workflows and appointment schedules for orthopaedic services
Domain
Healthcare / Orthopaedics
Deliverable
client delivery
Required skills
Insurance verification, appointment scheduling, patient registration, financial collection, HIPAA compliance, medical record maintenance
Preferred skills
Clerical skills, customer service, office confidentiality
Technologies
None explicitly stated
Responsibilities
Verify patient demographics and insurance eligibility, schedule appointments and follow-ups, collect fees and copays, process regulatory forms, maintain patient recall lists, manage patient queues
Seniority
Entry-level, individual contributor
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