Regular Customer Service & Seasonal Stock - Wayne Towne Center Rack
Core
Provide friendly customer service, process transactions, resolve returns, and support order pickups at a Nordstrom rack.
Role type
Customer Service Associate
Builds
Customer transactions, returns, and order pickups
Domain
Retail
Deliverable
product features
Required skills
POS system proficiency, transaction processing, return resolution, customer relationship building, multitasking, physical stamina
Preferred skills
Training new hires, promoting loyalty programs
Responsibilities
Deliver seamless friendly service, troubleshoot customer concerns, accurately process transactions and ticketing, protect customer information privacy, promote loyalty programs, mentor new employees on register operations