Customer Service Representative
Core
Handle customer purchases, returns, and exchanges while assisting with store operations and merchandise replenishment.
Role type
retail customer service representative
Builds
customer experience and store operations
Domain
retail fashion
Deliverable
product features
Required skills
customer service, suggestive selling, store layout management, cash handling, product knowledge, physical stamina
Responsibilities
Process customer transactions, returns, and exchanges; assist with merchandise replenishment and store layout; maintain floor stock and fitting rooms; handle cash and negotiable documents; apply product knowledge and promotions.