COORDINATOR, IT OPERATIONS AND PERFORMANCE
Core
Support the Information Technology team in managing consultant renewal requests, purchases, and procurement processes.
Role type
IT Operations and Performance Coordinator
Builds
Procurement processes and supplier management for IT services
Domain
Banking / IT Operations / Procurement
Deliverable
client delivery
Required skills
Contract management, purchase order processing, supplier relationship management, procurement policy compliance, cost analysis, documentation preparation, IT needs assessment
Preferred skills
ServiceNow proficiency, bilingual communication (English/French), stakeholder advisory
Technologies
ServiceNow, Outlook, Word, Excel, PowerPoint
Responsibilities
Plan and coordinate consultant contract renewals and terminations; manage requests for exceptions and waivers; prepare and process purchase orders; prepare procurement documentation; advise IT teams on procurement strategy; conduct research and analysis to formulate recommendations
