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SENIOR OFFICER, CLIENT RELATIONSHIP

Ottawa, CA💼 Full-time🗓 2026-09-18 → 2026-09-26

Core

Provide high-quality client service, prepare financing proposals and contracts, and support the BDC Financing team in resolving core issues for Canadian entrepreneurs.

Role type

Senior Client Relationship Officer (Financing Support)

Builds

Client proposals, contracts, letters of intent, and marketing communications for the BDC Financing team

Domain

Financial services / Canadian entrepreneurship funding

Deliverable

production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work

Required skills

Client service, proposal preparation, contract management, risk rating assessment, pre-qualification, marketing event organization, bilingual communication (French/English), MS Office proficiency

Preferred skills

Payables and receivables experience, vehicle access

Technologies

MS Office (Word, Excel, Outlook, One Note, Teams)

Responsibilities

Resolve basic client questions and escalate complex cases; prepare letters, proposals, and contracts ensuring accuracy and compliance; conduct pre-qualification and risk rating assessments; organize marketing events and campaigns; provide administrative support to the business development team.

Seniority

Mid-level, hands-on IC

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