Systems Analyst
Core
Provide functional application technical support for Fixed Income and Derivative customers, translating client needs into actionable feedback for the State Street Alpha platform.
Role type
Senior IC systems analyst (financial technology support)
Builds
Enterprise investment management software solutions for institutional investors, wealth management, and hedge funds
Domain
Financial technology / Fixed Income and Derivatives
Required skills
Fixed income instruments knowledge, Derivative product knowledge, Trade Life Cycle understanding, SQL, Process analysis, Technical support diagnostics, Client requirement gathering
Preferred skills
SIE or CFA Foundations certifications, MBA or Master's degree, Charles River IMS or similar OMS/EMS platforms experience, Advanced degree in Finance/Economics/Financial Engineering/Fintech
Technologies
SQL, Charles River IMS, State Street Alpha
Responsibilities
Diagnose and resolve technical issues for Fixed Income and Derivatives clients, Investigate complex technical problems including third-party integrations, Develop and test effective workarounds, Translate client needs into actionable feedback for Product and Engineering, Maintain accurate documentation of client interactions and issue resolutions, Support special projects to meet team objectives
Seniority
Mid-level, hands-on IC