CareerPlan

Database & Cloud Platform Support Lead, AVP - State Street Investment Management

Boston, MassachusettsFull-time$90k–$158k2026-08-20 → 2026-11-11

Core

Senior escalation point for production issues impacting PostgreSQL, Redshift, Snowflake, data pipelines, and associated AWS services, driving platform stability and operational excellence.

Role type

Senior IC Database & Cloud Platform Support Lead

Builds

Enterprise database and cloud platforms hosted on AWS

Domain

Financial services + Cloud/Database Operations

Required skills

PostgreSQL, Amazon Redshift, Snowflake, AWS RDS, EC2, S3, Lambda, CloudWatch, IAM, Grafana, Kibana, ELK, SQL, Python, Shell Scripting, Ansible, Terraform, Incident Management, Problem Management, Change Management, Capacity Management

Preferred skills

Terraform

Technologies

AWS (RDS, Redshift, EC2, S3, Lambda, CloudWatch, IAM, EFS, EBS, Kinesis), PostgreSQL, Redshift, Snowflake, Aurora, Grafana, Kibana, ELK, Ansible, Terraform

Responsibilities

Act as L3 escalation point for major production incidents, Lead troubleshooting of database and cloud infrastructure issues, Perform root cause analysis and implement preventive actions, Configure and maintain monitoring solutions, Investigate alerts and recurring operational issues, Develop operational dashboards and health reports, Support audit and regulatory requests, Implement vulnerability remediation plans, Manage database access reviews, Identify recurring issues and drive permanent fixes, Reduce manual operational tasks through automation, Work closely with application support teams and data engineering teams

Seniority

Senior, hands-on IC