Customer relationship-Japanese
Core
Project-based subject matter expert analyzing problems, offering solutions, and managing IT infrastructure strategy for clients.
Role type
Senior Infrastructure Specialist / Customer Relationship Manager
Builds
IT infrastructure solutions and operational execution plans
Domain
IT Services / Cloud Hyperscaler
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
IT systems analysis, system integration, client communication, project management, problem-solving, documentation, risk identification
Preferred skills
Cloud technologies, databases, programming languages, IT service management tools, Mainframe domain knowledge, independent task management
Technologies
Service Now, Jira, Cloud platforms, Mainframe
Responsibilities
Analyze technical problems and offer solutions, test and integrate systems, plan long-range IT infrastructure strategy, manage client expectations and negotiations, document work for hand-off
Seniority
Senior, hands-on IC
