Customer relationship-Japanese
Core
Project-based subject matter expert analyzing problems, offering solutions, and managing IT infrastructure strategy for clients.
Role type
Senior Infrastructure Specialist / Customer Relationship Manager
Builds
IT infrastructure solutions and operational execution plans
Domain
IT Services / Cloud Hyperscaler
Required skills
IT systems analysis, client communication, project management, problem-solving, documentation, system integration, cloud technologies, database management, programming languages, IT service management tools
Preferred skills
Mainframe domain knowledge, independent task management, multicultural team experience, technical explanation to non-technical individuals
Technologies
Service Now, Jira, Cloud technologies, Databases, Programming languages, Mainframe
Responsibilities
Analyze technical problems and offer solutions, document and diagram work for hand-off, test, modify, automate, and integrate systems, plan long-range IT infrastructure strategy, manage client expectations and negotiations, identify technical and timeline risks
Seniority
Senior, hands-on IC
