Customer Relationship-Japanese
Core
Managing and optimizing IT infrastructure, providing analysis, documentation, and timely solutions for clients while contributing to current projects and long-range strategic planning.
Role type
Senior Infrastructure Specialist (IT Operations & Strategy)
Builds
IT infrastructure solutions, system integrations, and operational execution plans
Domain
IT Infrastructure, Cloud Technologies, Service Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
IT infrastructure management, system analysis, documentation, technical troubleshooting, client communication, negotiation, project management (SCRUM), problem-solving, cloud technologies, databases, programming languages, IT service management tools
Preferred skills
Mainframe domain knowledge, independent task management, multicultural team collaboration, technical explanation to non-technical individuals
Technologies
Service Now, Jira, Cloud Hyperscalers, Mainframe
Responsibilities
Analyze problems and tech issues, offer solutions, test/modify/automate/integrate systems, handle client communication and negotiations, manage multiple tasks and deadlines, contribute to strategic planning
Seniority
Senior, hands-on IC with strategic planning exposure
