Family/Guest Services Weekend Transporter
Core
Provides guest services and patient transport support for Vanderbilt University Medical Center, serving families, visitors, and staff.
Role type
Guest Services Representative / Patient Transporter
Builds
Patient care experience and visitor satisfaction
Domain
Healthcare / Patient Services
Deliverable
product features
Required skills
Guest service communication, Patient privacy compliance, Directional assistance, Process improvement participation, Team collaboration, Safety awareness
Preferred skills
Corporate hospitality, Empathy, Solution-based thinking
Responsibilities
Assists patients and visitors with information, resources, and directions; Facilitates communication between patients, visitors, physicians, and staff; Participates in process improvement initiatives.
Seniority
Entry-level to Junior, routine tasks with occasional guidance
