Operations Engineer
Core
Designing, developing, and implementing software solutions while providing L2/L3 support for mission-critical banking platforms and automating operational tasks.
Role type
Senior IC Operations Engineer (Software Engineering)
Builds
Banking platforms (Core Banking, Treasury, Payments) and automated operational workflows
Domain
Banking / BFSi / Cloud Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Root Cause Analysis (RCA), incident triage, CI/CD pipeline management, scripting (Python, Shell, PowerShell), cloud platform administration (Azure/AWS), middleware integration (MQ, APIs), observability tooling (Splunk, Grafana, Dynatrace), container orchestration (OpenShift, Kubernetes), Infrastructure as Code (Ansible, Terraform), Linux/Unix administration, ITIL processes
Preferred skills
Banking domain expertise, Bachelor's/Master's in Computer Science or Engineering
Technologies
Jenkins, Git, XL Release, Dynatrace, Prometheus, Splunk, Grafana, ELK Stack, OpenShift, Kubernetes, Ansible, Terraform, Python, Shell, PowerShell, Azure, AWS, MQ, Tivoli
Responsibilities
Own and resolve complex production incidents, provide L2/L3 support for banking platforms, lead incident triage and resolution, drive automation of operational tasks, coordinate releases and deployments, monitor application and infrastructure health, mentor junior engineers
Seniority
Senior, hands-on IC
