Lead Product Manager
Core
Lead operational reliability and incident management for critical wealth management platforms, serving as the incident commander during high-severity production events.
Role type
Senior individual contributor Lead Product Manager (Platform Reliability)
Builds
Operational reliability frameworks, incident response protocols, and platform resiliency programs for advisory, trading, and portfolio management systems.
Domain
Wealth & Investment Management / Financial Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
incident management lifecycle leadership, executive stakeholder communication, root cause analysis, platform health reporting, cross-functional coordination, regulatory compliance navigation
Preferred skills
platform reliability engineering, disaster recovery testing, operational resilience program design, high-pressure decision making
Technologies
incident management tools, platform monitoring systems, risk management frameworks
Responsibilities
Lead end-to-end incident management as incident commander, establish and govern incident escalation protocols, drive root cause analysis and corrective actions, develop platform reliability metrics, partner with Product/Technology/Risk/Compliance teams, influence cross-functional teams without direct reporting authority
Seniority
Senior, hands-on IC