Non-Producing Mortgage Retail Sales Manager
Core
Manage a branch of Mortgage Retail Sales Consultants and support team members to generate quality loans while ensuring regulatory compliance and customer satisfaction.
Role type
Senior IC mortgage retail sales manager
Builds
Mortgage loan origination and closing processes for Wells Fargo Home Mortgage
Domain
Financial services / Mortgage lending
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Mortgage retail sales, team leadership, loan origination management, regulatory compliance, stakeholder engagement, process improvement, financial analysis, real estate transaction knowledge, talent development, policy interpretation
Preferred skills
Sales prospecting, referral generation, recruiting experience, bilingual Spanish/English proficiency, Microsoft Office skills, professional relationship building
Technologies
Internal mortgage origination tools, reporting systems, NMLS registration platform
Responsibilities
Coach and manage sales activities of branch consultants; resolve issues to meet business objectives and manage branch loan pipeline; recruit, develop, and manage a sales team; interpret policies and recommend process improvements; analyze financial and credit data to match customer needs with loan programs; inform customers of mortgage programs and procedures; allocate people and financial resources; mentor direct reports and assist in hiring.
Seniority
Senior, hands-on IC