Non-Producing Mortgage Retail Sales Manager
Core
Manage a branch of Mortgage Retail Sales Consultants and support team members to generate quality loans while ensuring regulatory compliance and customer satisfaction.
Role type
Senior IC mortgage retail sales manager
Builds
Mortgage loans for consumers
Domain
Financial services / Mortgage lending
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Mortgage retail sales, team leadership, loan origination management, regulatory compliance, financial analysis, real estate transaction knowledge, policy development, stakeholder engagement, talent development, resource allocation
Preferred skills
Sales prospecting, referral generation, recruiting, bilingual Spanish/English, recruiting experience
Technologies
Internal tools, reporting systems, Microsoft Office
Responsibilities
Coach and manage sales activities of branch consultants; manage customer loyalty and communication; resolve issues to meet business objectives; recruit and develop sales team; interpret and develop policies; analyze financial and credit data; inform customers of loan programs; manage allocation of people and financial resources; mentor direct reports
Seniority
Senior, hands-on IC