Branch Operations Coordinator Gurnee IL
Core
Support branch operations by processing teller transactions, managing daily operational activities, and resolving customer issues.
Role type
Branch Operations Coordinator
Builds
Operational efficiency and customer service at retail banking branches
Domain
Banking / Retail Finance
Required skills
transaction processing, customer service, issue resolution, cash handling, policy adherence, fraud identification, scheduling support
Preferred skills
mobile banking education, risk management, loss prevention, military experience, team motivation
Technologies
mobile banking platforms
Responsibilities
Process and approve teller transactions, support branch manager with operational tasks and scheduling, resolve daily operational issues, handle customer complaints, identify fraud risks, educate customers on digital solutions
Seniority
Entry-level to Junior, hands-on IC