Technical Writer
Core
Develop customer-facing and internal product documentation for automated pharmacy systems and related software solutions, including user guides, installation guides, service manuals, and release notes.
Role type
Technical Writer (Medical Devices/Pharmacy Automation)
Builds
Hardware and software user guides, installation guides, communication/service bulletins, service manuals, and release notes for BD Pharmacy Automation products.
Domain
Medical Technology / Pharmacy Automation
Required skills
Technical writing, regulatory compliance documentation, hardware/software documentation, illustration creation, project management, electro-mechanical concepts familiarity, spatial reasoning
Preferred skills
SolidWorks Composer, XML-based CMS, content delivery portals, AI tools
Technologies
SolidWorks Composer, XML-based CMS, content delivery portals
Responsibilities
Develop product documentation for suites of BD products; Review product data, requirements, specifications, drawings, part lists, and prototypes; Ensure accuracy, clarity, appropriateness, and consistency of documents; Build illustrations, flow charts, diagrams, line art, and product photos; Collaborate with quality, regulatory, marketing managers, engineers, and subject matter experts; Adhere to established templates and guidelines; Follow the product documentation review process and prepare documents for final production and release.
Seniority
Mid-level (3+ years experience)