Field Service Engineer - New York City Metro/ Southern CT
Core
Provide remote and on-site technical support, troubleshooting, and maintenance for BD automated dispensing systems in DoD and DHA facilities.
Role type
Field Service Engineer (Medical Device Hardware/Software)
Builds
Automated dispensing systems for healthcare and defense facilities
Domain
Medical Technology / Defense Health
Deliverable
physical/clinical work
Required skills
Hardware troubleshooting, software diagnostics, preventive maintenance, installation, calibration, inventory management, regulatory compliance (MDR), independent problem-solving
Preferred skills
24x7 on-call experience, medical device repair, electromechanical repair, CompTIA A+ certification, mechanical aptitude
Technologies
Windows OS, networking, diagnostic instruments, proprietary BD hardware/software
Responsibilities
Respond to and resolve work orders for automated dispensing systems; diagnose and repair hardware/software components; execute preventive maintenance programs; maintain spare parts inventory; document service activities and expenses; support government account access requirements (CAC eligibility)
Seniority
Junior to Mid-level, hands-on IC