Field Service Engineer - New York City Metro/ Southern CT
Core
Provide remote and on-site technical support, troubleshooting, and preventive maintenance for BD automated dispensing systems in DoD and DHA facilities.
Role type
Field Service Engineer (Medical Device Hardware/Software)
Builds
Automated dispensing systems for healthcare and defense facilities
Domain
Medical Technology / Defense Health
Deliverable
physical/clinical work
Required skills
Hardware troubleshooting, software diagnostics, preventive maintenance, installation, calibration, inventory management, regulatory compliance (MDR), mechanical aptitude, Windows OS proficiency, networking, diagnostic instruments, hand tools operation, physical lifting and mobility
Preferred skills
24x7 on-call experience, medical or electromechanical device repair experience, CompTIA A+ certification
Technologies
Windows OS, networking, diagnostic instruments
Responsibilities
Respond to and resolve work orders for automated dispensing systems, diagnose and repair proprietary hardware/software components, execute preventive maintenance programs, perform installations and calibrations, maintain spare parts inventory, document service activities and expenses, support government accounts requiring CAC eligibility, partner with Sales and Implementation teams
Seniority
Entry to Mid-level, hands-on IC