Field Service Technician (Field Based) Northern VA/DC
Core
Provide advanced technical support, preventive maintenance, installation, and break/fix service for pharmacy automation solutions.
Role type
Field Service Technician (Electromechanical)
Builds
Pharmacy automation systems for healthcare facilities
Domain
Healthcare / Medical Technology / Pharmacy Automation
Deliverable
physical/clinical work
Required skills
electromechanical troubleshooting, preventive maintenance, system diagnostics, customer education, technical documentation, remote diagnostic tools, mechanical aptitude, network fundamentals
Preferred skills
healthcare technology support, robotics maintenance, Salesforce Field Service, military technical training
Technologies
Microsoft Windows, TCP/IP, routers, switches, diagnostic software, Salesforce Field Service
Responsibilities
Troubleshoot and repair pharmacy automation equipment, perform preventive maintenance and inspections, respond to service requests within SLAs, educate customers on equipment operation, document service activities, collaborate with engineering and support teams, assist with system installations
Seniority
Mid-level, hands-on IC