Field Service Technician (Field Based) Northern VA/DC
Core
Provide advanced technical support, preventive maintenance, installation, and break/fix service for pharmacy automation solutions.
Role type
Field Service Technician (Electromechanical)
Builds
Pharmacy automation systems uptime and reliability
Domain
Healthcare / Medical Technology / Pharmacy Automation
Required skills
electromechanical troubleshooting, preventive maintenance, system diagnostics, customer education, remote diagnostic tools, technical documentation, mechanical aptitude, network fundamentals, software configuration
Preferred skills
healthcare technology support, robotics, Salesforce Field Service, military technical training
Technologies
Microsoft Windows, TCP/IP, routers, switches, Salesforce Field Service
Responsibilities
Troubleshoot and repair pharmacy automation equipment, perform preventive maintenance and upgrades, respond to service requests within SLAs, educate customers on equipment operation, collaborate with internal teams, document service activities, manage travel and multiple priorities
Seniority
Mid-level, hands-on IC